Contact

Telephone

  • To Report a Power Outage 1-844-687-5282 (1-844-Our-LCUB)
  • (844) 687-5282 - For all other inquiries
  • (865) 483-4730 - Toll free from Oak Ridge, TN
  • (865) 376-4421 - Toll free from Kingston, TN
  • (866) 268-3173 - Payments by Telephone
  • (865) 988-9696 - FAX

NOTE: If your request requires immediate attention, please contact us by telephone or in person at one of our customer service centers. Email messages are only monitored during normal business hours.

Email Us

Office Hours

Monday - Friday
8:00am - 5:00pm EST

NOTE: LCUB offices are closed on the following holidays: New Year's Day, Presidents' Day, Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Veterans Day, Thanksgiving, day after Thanksgiving, Christmas Eve, and Christmas Day. Exact closing dates are posted at each LCUB location and on our website.

Administrative Offices

Lenoir City Utilities Board
7698 Creekwood Park Blvd.
Lenoir City, TN 37771

Mailing Address
PO Box 449
Lenoir City, TN 37771

Customer Service Centers

Lenoir City Center
7698 Creekwood Park Blvd.
Lenoir City, TN 37771
Hours: Monday - Friday 8:00am - 5:00pm

Farragut Center
136 N. Campbell Station Road
Knoxville, TN 37934
Hours: Monday - Friday 8:00am - 5:00pm

Cedar Bluff Center
501 N. Cedar Bluff Road
Knoxville, TN 37923
Hours: Monday - Friday 8:00am - 5:00pm

Payments Locations

Payments are accepted at any LCUB Customer Service Center and at the following locations:

United Community Bank
West Knox Branch
10514 Kingston Pike
Knoxville, TN 37922
Hours: Mon - Thurs 9am - 4pm; 
Fri 9am - 6pm; Sat 9am - 12pm

Athens Federal Community Bank
705 East Broadway
Lenoir City, TN 37771
Hours: Mon - Wed 8:30am - 4pm; 
Thurs 8:30am - 5pm; Fri 8:30am - 5:30pm

United Community Bank
Highway 321 Branch
257 Medical Park Drive
Knoxville, TN 37772
Hours: Mon - Thurs 9am - 4pm; 
Fri 9am - 6pm; Sat 9am - 12pm