Payment Options

Equal Payment Plan

Electronic Funds Transfer Payment Plan

Service Termination Policy

Neighbor Aide Program

Service Deposits

All customers (residential, commercial, and industrial) must pay a deposit to LCUB prior to service connection. Deposit policies are applied without regard to race, color, ethnicity, gender, national origin, disability, age, familial or marital status, or military status. Upon termination of service, any retained deposit will be applied against outstanding balances and, if any balance remains after such application, the excess will be refunded to the customer.

Currently, service deposits are waived for active duty military members.

Residential Customers

Residential customers must pay a flat $100.00 deposit prior to service connection. Any deposit that exceeds one month’s average bill and is retained longer than 6 months will earn interest equivalent to the average passbook rate of a local bank. Upon customer request, accrued interest can be applied as a credit on a customer’s bill annually.

Commercial and Industrial Customers

Commercial and industrial customers must pay a deposit or suitable guarantee equivalent to two month’s estimated average bill prior to service connection. LCUB reserves the right to upgrade deposits as needed. Any cash deposit that exceeds one month’s average bill and is retained longer than 6 months will earn interest equivalent to the average passbook rate of a local bank. Upon customer request, accrued interest can be applied as a credit on a customer’s bill annually.
 
(Last Revised, Effective, and Approved by the Board of Directors:  01/01/1997)