MEET OUR TEAM
Meet some of the outstanding folks behind the scenes at LCUB who work hard to provide all customers the very best service possible.
ADMINISTRATIVE DIVISION
Leon Shields
Leon Shields is the Chief Operating Officer / General Manager, overseeing all operations of Lenoir City Utilities Board, one of the Tennessee Valley Authority’s largest local power companies of the 153 total providers. See full bio…
Direct Line: 865-988-0725
Email: lshields@lcub.com
Mike Hall
Mike Hall is the Vice President of the Electric and Fiber Departments. After a two-year retirement, Mike returned to LCUB to assume his current role. See full bio…
Direct Line: 865-988-0727
Email: mhall@lcub.com
Chad Dotson
Chad Dotson serves as the Vice President of Water, Wastewater, and Natural Gas for LCUB. A graduate of the University of Tennessee, he brings more than 25 years of experience in utility and environmental services. See full bio…
Direct Line: 865-988-0764
Email: cdotson@lcub.com
Phil Pierce
Direct Line: 865-988-0745
Email: ppierce@lcub.com
Lee Hartline
Lee Hartline currently serves as Director of Information Technology and has been at LCUB since 1993. In this role, Lee provides strategic leadership for LCUB’s technology initiatives. See full bio…
Direct Line: 865-988-0861
Email: lhartline@lcub.com
ELECTRIC DIVISION
Adam Duncan
Adam Duncan is the Assistant Vice President of Electric and Fiber, leading LCUB’s electric and fiber infrastructure projects, including line extensions, capital upgrades, relocations, planning, operations, maintenance, and grid modernization. See full bio…
Direct Line: 865-988-0789
Email: aduncan@lcub.com
Jay Hines
Direct Line: 865-988-0730
Email: jhines@lcub.com
Travis Adams
Direct Line: 865-988-0742
Email: tadams@lcub.com
WATER / WASTEWATER / NATURAL GAS DIVISION
Daniel Wilkins
Daniel Wilkins serves as the Operations Manager for Water, Wastewater, and Natural Gas at LCUB. See full bio…
Direct Line: 865-988-0800
Email: dwilkins@lcub.com
FIBER DIVISION
Allen Rollings
Allen Rollings is the Director of Broadband at LCUB, leading the construction, maintenance, and expansion of fiber optic infrastructure and commercial broadband services. See full bio…
Direct Line: 865-988-0761
Email: arollings@lcub.com
William Lepley
Direct Line: 865-988-0777
Email: wlepley@lcub.com
CUSTOMER SERVICE DIVISION
Melissa Hartline
Melissa Hartline serves as the Customer Service Manager, overseeing a team of more than 20 representatives and guiding daily operations with a focus on efficiency, empathy, and customer satisfaction. See full bio…
Direct Line: 865-988-0703
Email: mhartline@lcub.com
Karen McDaniel
Karen McDaniel is the Billing Manager at LCUB, leading billing operations and ensuring accuracy in customer accounts. Since joining LCUB in 1998, Karen has dedicated more than 25 years to Billing. See full bio…
Direct Line: 865-988-0715
Email: kmcdaniel@lcub.com
Sandy Shubert
Sandy Shubert is the Supervisor of LCUB’s Customer Service Call Center. She joined LCUB in October 2016 as a Customer Service Representative and, one year later, helped establish the Call Center. See full bio…
Direct Line: 865-988-0783
Email: sshubert@lcub.com
CYBER DIVISION
Chris Smith
Chris Smith is the Chief Information Security Officer (CISO) at LCUB, responsible for cybersecurity strategy and governance, cyber risk management, incident response and recovery, security operations, data center oversight and more. See full bio…
Direct Line: 865-988-0776
Email: csmith@lcub.com
Eric Fritts
Eric Fritts serves as Procurement Manager at LCUB, where he oversees the procurement of goods and services and manages the public solicitation process, including Requests for Proposals (RFPs) and Requests for Quotations (RFQs). See full bio…
Direct Line:865-988-0744
Email: efritts@lcub.com
SYSTEMS CONTROL DIVISION
Duane McDaniel
Direct Line: 865-988-0817
Email: dmcdaniel@lcub.com
RISK / SAFETY DIVISION
Chris Clabough
Chris Clabough is the Safety and Risk Manager at LCUB and has been with the utility for 23 years. Chris began his career at LCUB in operations, gaining valuable field experience and an understanding of the utility’s daily operations. See full bio…
Direct Line: 865-988-0865
Email: cclabough@lcub.com
PUBLIC RELATIONS DIVISION
Autumn Luna
Autumn Luna serves as a Public Relations Specialist and Public Information Officer (PIO) at LCUB, where she communicates updates, initiatives, and community outreach efforts on behalf of the utility. See full bio…
Direct Line: 865-988-0826
Email: aluna@lcub.com
HUMAN RESOURCES DIVISION
Saraih Keel
Saraih Keel serves as the Human Resources Specialist at LCUB, applying her associate degree in Business Management to support the company’s workforce and daily operations. See full bio…
Direct Line: 865-988-0824
Email: skeel@lcub.com
SPECIAL PROJECTS DIVISION
Ken Spoon
Direct Line: 865-988-0819
Email: kspoon@lcub.com