Payment Options

Equal Payment Plan

Electronic Funds Transfer Payment Plan

Service Termination Policy

Neighbor Aide Program

Water Leaks Program

ServLine Protection Programs – In Partnership with Lenoir City Utilities Board

Beginning September 1, 2020

In the event of a costly water bill caused by high-water usage due to unexpected leaks, Lenoir City Utilities Board’s leak loss protection program covers the water utility bill once the active cause of the leak has been repaired. LCUB offers up to $2,500 coverage per occurrence.

Water Leak

Residential …………………………………..$1.95/month
Commercial Single Occupancy………..$1.95/month
Commercial Multiple Occupancy………$3.90/month

*All Lenoir City Utilities Board customers are automatically enrolled in our Leak Loss Protection Program and charges will appear on your utility bill. Please call ServLine at (865) 271-1187 to decline protection and accept full responsibility for all excess water charges caused by a water leak.

For more information on other protection programs offered, such as line protection programs, please visit ServLine Protection.com.