Payment Options

Equal Payment Plan

Electronic Funds Transfer Payment Plan

Service Termination Policy

Neighbor Aide Program

Broadband Support

We’ve got you covered

Expert, local customer service. Available 24/7.


Call 1-844-687-5282

Customer Service Centers

Lenoir City Center

7698 Creekwood Park Blvd.
Lenoir City, TN 37772
Hours: Mon – Fri 8:00am – 5:00pm

Farragut Center

136 N. Campbell Station Road
Knoxville, TN 37934
Hours: Mon – Fri 8:00am – 5:00pm

Cedar Bluff Center

501 N. Cedar Bluff Road
Knoxville, TN 37923
Hours: Monday – Friday 8:00am – 5:00pm

Our Promise To You


Free Installation

Expert, local customer service available 24/7

No Contracts

No surprise bills or complicated pricing plans

Open Internet

Net neutral traffic, no data caps, complete privacy

Reliable Energy

Dependable, cost-efficient & sustainable energy solutions

Advanced Technology

Continually researching and innovating next-level solutions

Community Commitment

Improving quality of life, job growth, and sustainability