Payment Options

In Person

Cash, check, or money order payments can be made in person at any of our Customer Service Centers or Payments Only Locations. Please note that Payments Only Locations only accept payments up to the due date and will not accept payments for reconnection of service.

By Mail

Check or money order payments can be made by mail to our mailing address. Please include the bottom portion of the bill with your payment and do not send cash.

Lenoir City Utilities Board
P.O. Box 449
Lenoir City, TN 37771

By Phone

A free one-time electronic funds transfer, Visa, MasterCard, Discover, or American Express payment can be made by calling (800) 731-7564 and following the prompts. Please have your current bill available during your call. Please note the maximum allowable payment amount is $1,000.

Customer Portal

LCUB’s new Customer Portal allows you to establish automatic, recurring payments, or a one-time payment that is reflected on your LCUB account immediately. To enroll you must register your account in the Customer Portal. Payments can be made from a checking / savings account or credit / debit card. We accept Visa, Mastercard, Discover, American Express, ACH or eCheck. All options are free to use, and payment methods can be saved and managed for future use.

Payment Options

Equal Payment Plan

Electronic Funds Transfer Payment Plan

Service Termination Policy

Neighbor Aide Program