Report A Problem
Please select from the options below to report a problem and follow the instructions provided.
NOTE: To report a natural gas issue; leave the area immediately and contact us by telephone 844-687-5282 once you have safely left the premises.
Select Your Issue Type
Select from one of the issues below. You will see instructions or a form to complete
Report a Power Outage
If you’re experiencing a power outage please call 1-844-687-5282 (1-844-Our-LCUB).
Report an Electrical Service Issue
For Electrical outages, please contact us at:
Report a Water Service Issue
To report your water service issue, please complete the form below.
Report a Wastewater Service Issue
To report your wastewater service issue, please complete the form below.
Report a Street or Traffic Light Problem
*To report a downed power line, please call 1-844-Our-LCUB (1-844-687-5282) and selected outage option #2. Crews will be dispatched immediately.
Report a Power Theft
LCUB works diligently to deliver safe and reliable electric service to our customers. Unfortunately, some people attempt to divert or steal electricity through meter tampering or other means. Not only is this extremely dangerous, it also increases costs for everyone. If you have observed potential power theft, please contact us [link] or complete the form below. Reports can be made anonymously and are kept confidential.
File a Claim or Report a Safety Concern
Please click here to visit our incident entry system