Report A Problem

Please select from the options below to report a problem and follow the instructions provided.

NOTE: To report a natural gas issue; leave the area immediately and contact us by telephone 844-687-5282 once you have safely left the premises.

Select Your Issue Type

Select from one of the issues below.  You will see instructions or a form to complete

Report a Power Outage

If you’re experiencing a power outage please call 1-844-687-5282 (1-844-Our-LCUB).

Report an Electrical Service Issue

For Electrical outages, please contact us at:

1-844-687-5282 (1-844-Our-LCUB)

Report a Water Service Issue

To report your water service issue, please complete the form below.

Water Service Issue
Water Service Issue
Check All That Apply

Report a Wastewater Service Issue

To report your wastewater service issue, please complete the form below.

Wastewater Service Issue
Wastewater Service Issue
Check All That Apply

Report a Street or Traffic Light Problem

*To report a downed power line, please call 1-844-Our-LCUB (1-844-687-5282) and selected outage option #2. Crews will be dispatched immediately.

Report a Street or Traffic Light Problem

Report a Power Theft

LCUB works diligently to deliver safe and reliable electric service to our customers. Unfortunately, some people attempt to divert or steal electricity through meter tampering or other means. Not only is this extremely dangerous, it also increases costs for everyone. If you have observed potential power theft, please contact us [link] or complete the form below. Reports can be made anonymously and are kept confidential.

Report a Power Theft

Your Information

Suspect Information

Details

File a Claim or Report a Safety Concern

Please click here to visit our incident entry system

 

Get internet speeds up to 10x faster than any other provider

Payment Options

Equal Payment Plan

Electronic Funds Transfer Payment Plan

Service Termination Policy

Neighbor Aide Program